Front desk

Name:	General Manager
City:	columbus
Date Posted:	2026-04-05
Description:

We are seeking a friendly and welcoming guest service personnel to join our team at our hotel located in Columbus, OH. The ideal candidate must have excellent guest relations skills and a passion for providing exceptional customer service. Please contact # (614)-698-9873 for more details. **Responsibilities:** - Greet and check-in guests in a friendly and efficient manner - Respond to guest inquiries and resolve any issues promptly and professionally - Handle all front desk duties, including check-in, check-out, and room assignments - Manage room reservations, cancellations, and modifications - Perform night audit duties to ensure accurate and up-to-date financial records - Utilize phone systems to handle guest calls and messages - Maintain a clean and organized front desk area - Work effectively as part of a team to ensure seamless guest service - Demonstrate a commitment to providing exceptional customer service and exceeding guest expectations **Experience:** - Previous experience in a Wyndham hotel, hospitality or guest service industry is preferred - A background in hospitality or a related field is preferred - Experience with front desk operations and guest relations is essential **Skills:** - Strong customer service skills - Ability to work effectively in a fast-paced environment - Excellent communication and interpersonal skills - Strong attention to detail and organizational skills - Familiarity with hospitality industry software and technology - Ability to work varied shifts, including evenings and weekends - A passion for providing exceptional guest service and exceeding customer expectations